Orders placed at Asian Artists Online may be shipped for a flate-rate fee of only $8.75, regardless of their size, the destination address or country. Shipping is available to all of the countries in this list. However, Asian Artists Online reserves the right at our sole discretion to refuse any order, for any reason, most notably those we believe are fraudulent. In such cases you will receive a full refund within 2-3 days.
Flat-Rate Shipping Only $8.75 for Any Order
- Standard Shipping: Average of 7-14 days.
- Express Shipping - USA and over 25 other countries (3-7 days)
- Return Policy - 30 Day Money-Back Guarantee!
USPS Priority Mail Service or EMS Express
USPS Priority Mail Service is available to customers in the USA and EMS Express Service is available for international customers. Both of these shipping services require an additional fee, which will be calculated during the checkout process. All express shipments may be tracked online. After placing your order you will receive an email containing the tracking number and Website address where you may track your shipment.
EMS Express is offered to the countries listed below:
Australia, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Malaysia, Mexico, New Zealand, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United States of America, United Kingdom.
Even if your country is not listed we may still be able to arrange Express Shipping, but you must Contact Us BEFORE placing your order. We can provide you with an invoice via email, which will include the items you wish to order and Express shipping costs.
We Currently Ship to the Countries Listed Below
Asian Artists Online currently ships to all the following countries;
Anguilla, Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Estonia,
Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta,
Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States of America, Uruguay and Venezuela.
If your country is not in this list above please contact us before placing your order at Asian Artists Online, we will try to arrange an alternate method of payment and/or shipping if possible.
Asian Artists Online offers a full 30 day money-back guarantee on all items purchased from this site. After we receive the returned item/items we will either provide a replacement or a full refund according to the policy outlined below.
Please Note: Shipping charges are not refundable unless the return is a result of an error made by Asian Artists Online (damaged item, wrong item, etc), in which case we will refund the shipping charges or pay return shipping costs and the cost of mailing the replacement item.
After receiving your returned item in its original condition we will ship a replacement. In cases where a replacement item is not available we will issue a prompt refund (normally within seven days). You may receive your refund sooner, and we will do our best to issue your refund or ship a replacement promptly. Email notification will be sent when your refund is issued, or your replacement item is shipped.
Returning an Item is Very Easy
To return an item for refund or replacement you must Contact Us before returning the item. After receiving your request we will email you a printable invoice containing the required Order Return Number.
PLEASE NOTE: You must Contact Us before returning an item. If you fail to contact us before returning and item this return policy will be considered null and void. All returns must be accompanied by the invoice we will send you containing the required order return number. Returns sent to us without the invoice containing the required order return number will require you to pay a shipping fee equal to the actual shipping rate for returning your order and may at our sole discretion be subject to a processing fee of $10.
Return Mailing Address:
5900 SOM Center Rd.
Willoughby, OH 44094
United States of America
A Final Word About Our Shipping Policy
We appreciate each of our customers and always try our best to ship your order in a timelt manner according to the shipping policy posted here on this page. We make every effort to package and ship your order so that it reaches you in good condition and in a timely manner. If you have questions regarding our shipping policy please feel free to Contact Us.